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22394 Posts in 6616 Topics- by 13496 Members - Latest Member: nedaradami

21-08-2017 15:53:21
JOOM::GALLERY::FORUMJoomGallery 3.x JUXBackend / AdministrationCan't Unpublish or change thubnail
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altinsnz
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« on: 07-04-2017 00:51:46 »

Hello

For some unknown reason, when I unpublish an image in a category, the image does not unpublish and remains visible. Also, when I attempt to replace a thumbnail, nothing happens.

I have upgraded this extension to the latest version and still have the same issue.

Please help.....

I am using JoomGallery 3.3 and Joomla Joomla! 3.4.3 Stable [ Ember ].
« Last Edit: 10-04-2017 02:50:53 by altinsnz » Logged
MrMusic
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« Reply #1 on: 10-04-2017 13:02:56 »

Hi,

...I am using JoomGallery 3.3 and Joomla Joomla! 3.4.3 Stable [ Ember ].
your Joomla! version is outdated and has serious security issues. You should urgently update to the latest Joomla! Version.
If the problem still exists, please post a screenshot from the Image Manager, where the unpublished images can be seen.
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MrMusic
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altinsnz
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« Reply #2 on: 11-04-2017 00:56:17 »

Hello

Thanks for your support so far. The Joomla core has been updated, yet an unpublished image still appears published. Also, when changing the thumb for the image, it presents as a new image and not a supporting thumbnail. Please see attached.

Further assistance will be most appreciated!

Thanks
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MrMusic
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« Reply #3 on: 11-04-2017 12:53:33 »

There are two different problems.
1. According to your screenshot, at your site is not the original JoomGallery used for displaying but a customized version. To clarify this, however, i would need admin access to your site backend.
2. To create a new thumbnail, it is necessary to make a 'recreate' of the image in JoomGallery Image Manager.
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MrMusic
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