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22674 Posts in 6680 Topics- by 17596 Members - Latest Member: permsk

11-12-2018 22:31:30
JOOM::GALLERY::FORUMJoomGallery 3.x JUXBackend / AdministrationCan't change category
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doopz
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« on: 04-09-2018 23:08:50 »

I'm recently noticing I can't change the parent category of certain folders. I get the error:

"Can't find source folder.
Unable to move folders."

Otherwise, it is still visible on the frontend as long as it remains in it's original parent category.
Any solution to this?
« Last Edit: 27-10-2018 06:42:55 by doopz » Logged
MrMusic
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« Reply #1 on: 04-10-2018 15:31:16 »

Hi,

can you perform a check in the maintenance manager?
Are problems shown?
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doopz
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« Reply #2 on: 04-10-2018 23:41:59 »

I went into Maintenance, all seems to be okay with green check marks yet they have an icon beside them. (Image attached)
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MrMusic
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« Reply #3 on: 05-10-2018 14:06:16 »

The yellow triangle indicates that there is a problem here!
Click on the 'Categories' tab and check the messages.
Have you already checked the paths in the Configuration Manager in tab General Settings >> Paths and directories ?
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doopz
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« Reply #4 on: 13-10-2018 06:38:37 »

The paths haven't changed, although... I did remove the "detail" images because they were taking up space and as far as I can tell were not being used.
Seems that's what the errors are indicating. Or am I wrong?
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MrMusic
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« Reply #5 on: 15-10-2018 10:14:05 »

Yes, you can not delete the detail pictures or folders  Shocked
To save space you can only delete the original images!

Can you restore the detail images and folders from a backup?
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doopz
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« Reply #6 on: 15-10-2018 14:18:50 »

I think I may have the folder still. But it seems apparent to me that they don't aerve too much of a purpose on the site otherwise hence being removed. Aside from this issue I had no problems. lol
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MrMusic
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« Reply #7 on: 18-10-2018 11:16:49 »

If you want to move a category, its folders (thumbnails/details/originals) will also be moved.
If the folders do not exist, then this problem occurs.
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doopz
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« Reply #8 on: 27-10-2018 06:15:59 »

Makes sense. Thanks you!
« Last Edit: 27-10-2018 06:43:10 by doopz » Logged
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